We recommend a 40˚C wash which contains purely cotton bed linen – we do not advise washing with towels or blankets.

Please be aware that many washing detergents now contain some form of bleach or ‘optical brighteners’. Over time, these will fade your sheeting if you have chosen a colour other than white. On this basis, we would suggest a detergent with no brightening or bleaching agent for coloured sheeting or trims.

Your bed linen can be tumble dried on a low heat, and then ironed using the ‘Cotton’ setting. Ironing whilst the bed linen is still a little damp helps a great deal in reducing any stubborn creases, or alternatively just spraying a little water whilst using a steam iron. If you have chosen bed linen with our grosgrain ribbon, we would recommend a cool tumble dry and ironing the ribbon on reverse.

If and when you decide to order, we kindly request full payment before we can start to create your customised pieces.

Be assured that your personal details as well as your payment details are confidential.

Gilly Nicolson accepts the following methods of payment:

Card Payments: We accept the following cards payments online:  Visa, Mastercard, American Express, Maestro and Visa Electron.

Klarna: Quick and convenient – buy now, pay later or in instalments.

PayPal: We accept PayPal payments online.

UK Standard delivery costs:

• FREE for orders over £150

• £8 for orders under £150  

International Standard delivery costs :

Europe:

• FREE for orders over £200

• £20 for orders under £200 

Rest of the world:

• FREE for orders over £500

• £30 for orders under £500 

Local import duties may apply.

Because your bedlinen will be custom made, you have 7 days after payment if you need to change any details. Bespoke items cannot be exchanged or refunded unless faulty.

If for any reason you are dissatisfied on receipt of your bespoke bedlinen, please contact us by phone or email.