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Frequently Asked Questions
Please see some answers below to common questions from our customers.
General
What makes your linens different from others on the market?
Our collections are designed with longevity, craftsmanship and quiet elegance in mind. Every piece is thoughtfully developed, from fibre selection through to finishing details. We work with exceptional mills and artisans to ensure our bed linen, towels and table linen offer both beauty and enduring quality — the kind you feel immediately. We are also really lovely to work with.
Where are your linens made?
All our designs are developed in Scotland and manufactured in Portugal by specialist makers renowned for their textile expertise and finishing standards.
Do you offer bespoke design?
Absolutely. We work closely with private clients, interior designers and architects to create bespoke pieces — from custom sizing and embroidery to entirely unique colour palettes and detailing. Our personal design service allows you to bring a considered vision to life with guidance at every stage.
Can I request fabric samples?
We are happy to provide samples so you can experience the texture, weight and colour before placing an order. We understand that luxury is felt as much as it is seen.
Are there any MOQ's?
We have no minimum order quantities. You can order anything from 1 to 100 items. This is for all our products. We can provide itemised quotations.
Do you offer stock linens?
Yes. We have a range of bed linen designs, towels, robes and washbags, which are all available from stock. You can add a monogram or motif to any of these items. Production time is around 10 days, from time of order.
Bed Linen and Bedding
What fabrics do you use for your bed linen?
We use premium fabrics such as cotton and linen, along with a beautiful organic cotton in a 600TC. Our cottons are available in percale and sateen and range in thread count from 200TC up to 1000TC. There are a range of colours available also.
Do you offer organic or eco-friendly options?
Yes, for bed linen, we have a 600TC sateen organic cotton and also pure linen. The pure linen is also available in table linen.
What does thread count mean?
Thread Count describes the density of threads per square inch of material. It is a common misconception that the higher the thread count, the softer the bed linen. In fact, the opposite is true, as sheets with higher thread counts are, on average, thicker and feel more durable, but require more washes to soften the fibers.
With no difference in the quality of our bed linens, choosing your thread count should simply be a personal preference. Our 400TC sateen is our most popular, with many also choosing our 200TC percale for children’s rooms and rental properties.
What is the difference between Percale and Sateen cotton?
The weave and the thread count determine the texture and durability of the fabric:
Percale (Matte & Crisp Feel)
- Lightweight, breathable, and cool to the touch
- Ideal for warm sleepers and summer bed linen
- Available in 200TC and 400TC
Sateen (Silky & Smooth Feel)
- Slight sheen with a soft, smooth texture
- Slightly heavier than percale, making it warmer and cosier
Available in 200TC, 400TC, 600TC, 800TC and 1000TC
Do you offer custom sizes for bed linen and bedding?
Yes, we can accommodate bespoke mattress depths, non-standard pillow sizes and international sizing requirements.
Can I add monogramming or embroidery?
Absolutely. We offer refined monogramming and custom embroidery in a carefully curated palette. Whether discreet initials or a more decorative motif, each detail is stitched with precision. We have a selection of fonts and motifs you can choose from.
Towels
What makes your towels luxurious?
Our towels are woven from premium cotton with a generous weight and exceptional absorbency. They are designed to feel plush yet refined — substantial without being heavy.
What GSM are your towels?
Our towels typically range between 500–700 GSM, offering a balanced combination of softness, absorbency and durability.
Can I customise towels to match my bed linen?
Yes of course, you can apply 1, 2 or 3 rows of corded stitch or a row of Scallop or Arran to your towels. You can also add a monogram or a motif. There are no minimum order requirements and production time is around 4 weeks.
How should I care for my towels?
Wash at 40°C with a mild detergent and avoid fabric softener, which can reduce absorbency. Tumble dry on a medium setting for softness or line dry indoors for a more natural finish.
Table Linen
What fabrics do you use for table linen?
We use cotton and linen, chosen for their drape, structure and ease of care. We offer a 200gsm sateen and a 295gsm cotton. Our linens are designed to elevate both everyday dining and formal occasions.
Can I order custom table sizes?
Yes. We regularly create bespoke tablecloths and napkins tailored to specific table dimensions and event requirements.
Do you offer monogrammed napkins?
Yes. Personalised napkins make a beautiful finishing detail for private homes, weddings and special gatherings. You can add a monogram or motif and there are no MOQ's.
Care & Longevity
How should I care for my linen products?
Follow the care instructions provided with your order. As an example, on all 100% pure cotton bed linen, machine wash at 40˚c, cool tumble dry, warm iron, avoid detergents with optical brighteners as these will fade any coloured cottons.
Do your linens require ironing?
Our linens are designed to be soft and luxurious but will require ironing on a warm cotton setting.
Will the embroidery fade over time?
With proper care, embroidery will retain its clarity and structure for many years. We use high-quality threads specifically chosen for colourfastness and resilience.
Ordering & Delivery
Do you ship internationally?
Yes, we ship worldwide. We work with Interior Designers all over the world. Delivery times vary depending on location and whether your order includes bespoke elements.
How long does it take to receive my order?
Bespoke orders typically take 4 weeks for production, plus shipping time. For items requiring complex embroidery or a scallop stitch, please allow 6 weeks. Ready-made items ship within 2 days.
What is your return policy?
Ready-made items may be returned within 7 days if unused and in original condition. Bespoke and personalised pieces are non-returnable unless faulty.
Contact
Still have questions? We're happy to help! Please get in touch and we will get back to you as soon as possibl.e
BED
Bed Linen Collections
Our bed linen is designed to transform the everyday into something quietly extraordinary. Crafted in Portugal from the finest long-staple cotton and finished with meticulous attention to detail, each piece offers a balance of softness, structure and enduring quality.
BATH
Towel Collections
Our towels are crafted from premium cotton for exceptional softness, absorbency and durability. Generously weighted and beautifully finished, they bring a sense of understated luxury to the everyday ritual — indulgent to use, refined in appearance and made to last beautifully.
Table
Table Linen Collections
Our table linen is designed to elevate the art of gathering. Crafted from the finest natural fibres and finished with precise detailing, each piece brings quiet refinement to the table. Timeless in design and beautiful in drape, our collections create a setting that feels considered, welcoming and effortlessly elegant.