Phone: +44 (0)131 261 6866‬

Email: [email protected]

Additional information

Care instructions

For hygiene, we recommend using cotton pillow and mattress protectors. Our range of protectors are pure cotton and can also be easily washed in the machine. Most of our pillows and duvets can be machine washed but some need dry cleaning. Please refer to the individual care label for more information.

Payment terms​

Gilly Nicolson accepts the following methods of payment:

Card Payments: We accept the following cards payments online:  Visa, Mastercard, American Express, Maestro and Visa Electron.

Klarna: Quick and convenient – buy now, pay later or in instalments.

PayPal: We accept PayPal payments online.

Be assured that your personal details as well as your payment details are confidential.

 

Delivery terms

UK Standard delivery for readymade pieces is 1-2 weeks.

UK Standard delivery for customised pieces is 4-5 weeks.

 

International Standard delivery for readymade pieces is 1-2 weeks.

International Standard delivery for customised pieces is 4-5 weeks.

We are doing everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions.

 

Please inform us if you require your order for a certain date and we will endeavour to meet this. 

In the rare occurrence of a delay in delivery we will contact you as soon as possible to let you know.

 

Delivery will be made to the address you provide at the point of ordering. If you wish to change the delivery address, please contact us as soon as possible by phone or email.

 

For all our deliveries, a signature may be required.

Delivery charges

UK Standard delivery costs:

 

• FREE for orders over £150

• £8 for orders under £150  

 

International Standard delivery costs :

 

Europe:

• FREE for orders over £200

• £20 for orders under £200 

 

Rest of the world:

• FREE for orders over £500

• £30 for orders under £500 

 

Local import duties may apply.

Cancellation and returns

We hope that you will be happy with your purchase, but if you are not, you can return any item within 30 days of receipt. Any products being returned must be in perfect condition, unused, unwashed and in their original packaging.

Items which are damaged, used or have not been packaged well may not be refunded. Please repack your items with care and attention using all the original packaging.

Please do not hesitate to contact us by phone or email.

Down Surround and DFD Core

These are a fabulous invention! Support is provided by the inner core of natural feather and down, and softness is guaranteed by the pure down surround. The 300 thread count pure cotton casing is breathable and finished to perfection with a piped and double-stitched edge.

Easy to wash at 40˚C, the filling and casings are OEKO-TEX® Standard Certified. All of our feather and down bedding is NOMITE and Downafresh® Certified. Find out more about our accreditations. Orders take approx. 2 weeks.

Bespoke sizes also available – please contact us.

£ 120.00£ 140.00

Share this

Additional information

Care instructions

For hygiene, we recommend using cotton pillow and mattress protectors. Our range of protectors are pure cotton and can also be easily washed in the machine. Most of our pillows and duvets can be machine washed but some need dry cleaning. Please refer to the individual care label for more information.

Payment terms​

If and when you decide to order, we kindly request full payment before we can start to create your customised pieces.

Be assured that your personal details as well as your payment details are confidential.

Gilly Nicolson accepts the following methods of payment:

Card Payments: We accept the following cards payments online:  Visa, Mastercard, American Express, Maestro and Visa Electron.

Klarna: Quick and convenient – buy now, pay later or in instalments.

PayPal: We accept PayPal payments online.

Delivery terms

Delivery of your bedlinen will take approximately 4 weeks from time of ordering to point of delivery to you (if in the UK). Please inform us if you require your order for a certain date and we will endeavour to meet this. For orders outside the UK, we will provide you with an estimated delivery date.

In the rare occurrence of a delay in delivery we will contact you as soon as possible to let you know.

Delivery will be made to the address you provide at the point of ordering. If you wish to change the delivery address, please contact us as soon as possible by phone or email.

For all our deliveries, a signature may be required

Delivery charges

Worldwide delivery available.

We are pleased to offer FREE standard delivery on all UK orders (exc. Channel Islands & promotional items under £100)

International orders and sale orders under £100 will be charged at cost (please enquire).

Cancellation and returns

Because your bedlinen will be custom made, you have 7 days after payment if you need to change any details. Bespoke items cannot be exchanged or refunded unless faulty.

If for any reason you are dissatisfied on receipt of your bespoke bedlinen, please contact us by phone or email.

Sign up to our newsletter and receive 15% off your first order! Use Code GNN22

Be the first to hear about our fabulous new collections, exciting collaborations and special offers.

Sign up for our email newsletter

We'd love to share our news and insights into creating beautiful bespoke bedlinen with you.

We care about your data, and we’d love to use cookies to make your experience better. For more information, please read our Cookie Policy.